Support
Need help with one of our apps, or have a question about Level 19 Enterprises, LLC? Email us at support@l19.ltd. A real person reads every message.
What to include
- The app name and the version you're using (usually in the app's settings screen)
- Your device and operating system version
- What you expected to happen, what happened instead, and screenshots if you have them
Account and data deletion
If an app lets you create an account, you can delete it from within the app. You can also email privacy@l19.ltd and we'll delete your account and associated data. See our Privacy Policy for details.
Billing and refunds
Purchases made through the App Store or Google Play are processed by Apple or Google. Refund requests go through them: on iOS, visit reportaproblem.apple.com.