Terms of Use

These Terms of Use (“Terms”) are an agreement between you and Level 19 Enterprises, LLC (“Level 19,” “we,” “us,” or “our”). They cover this website, https://l19.ltd, and the web and mobile apps we publish (together, the “Services”).

If an app has its own terms, those terms apply to that app and take precedence over these Terms wherever the two differ.

Accepting these Terms

By using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.

Who can use the Services

You must be at least 13 years old to use the Services. If you are under the age of majority where you live, you may use the Services only with the involvement and consent of a parent or guardian. Some apps may set a higher minimum age, which will be stated in that app or on its store page.

If you use the Services on behalf of an organization, you confirm that you have authority to accept these Terms for that organization.

Your accounts

Some apps let you create an account. Give accurate information, keep your sign-in details secure, and let us know at support@l19.ltd if you think someone has accessed your account without permission. You are responsible for activity that happens under your account.

License to use our apps

We give you a limited, personal, non-exclusive, non-transferable, revocable license to download, install, and use our apps on devices you own or control, for your own use and in line with these Terms and any app store rules that apply.

You may not:

• copy, modify, or create derivative works of the apps, except as the law allows;
• reverse engineer, decompile, or try to extract the source code, except where the law specifically permits it;
• rent, lease, sell, sublicense, or redistribute the apps; or
• remove or change any copyright, trademark, or other notices.

Apps obtained from the Apple App Store

If you get one of our apps from the Apple App Store, Apple’s standard Licensed Application End User License Agreement (the “Apple EULA”) governs your license to use that app, unless the app’s App Store page links to a custom license agreement instead. These Terms add to the Apple EULA. Where they conflict, the Apple EULA controls for that app. The following also applies:

1. Apple is not a party. These Terms are between you and Level 19 Enterprises, LLC only, not Apple. We, not Apple, are solely responsible for the app and its content.
2. Scope of license. Your license to use the app is limited to use on Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the app may be accessed by other accounts associated with you through Family Sharing or volume purchasing.
3. Maintenance and support. We are solely responsible for providing any maintenance and support for the app, as described in these Terms or required by law. Apple has no obligation to provide any maintenance or support for the app.
4. Warranty. We are responsible for any product warranties, whether express or implied by law, to the extent they have not been effectively disclaimed. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) you paid for the app. To the maximum extent the law allows, Apple has no other warranty obligation with respect to the app. Any other claims, losses, liabilities, damages, costs, or expenses caused by a failure to conform to a warranty are our responsibility, to the extent they have not been disclaimed.
5. Product claims. We, not Apple, are responsible for addressing any claims by you or any third party relating to the app or your possession or use of it, including: (a) product liability claims; (b) any claim that the app fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection, privacy, or similar laws.
6. Intellectual property claims. If a third party claims that the app or your possession and use of it infringes that third party’s intellectual property rights, we, not Apple, are solely responsible for investigating, defending, settling, and discharging that claim.
7. Legal compliance. You confirm that you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties.
8. Third-party terms. You must comply with any third-party terms that apply when using the app, such as your wireless data service agreement.
9. Contact. Questions, complaints, or claims about the app should be sent to us at support@l19.ltd.
10. Third-party beneficiaries. Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms. Once you accept these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce them against you as a third-party beneficiary.

Your content

Some apps let you create, upload, or store content, such as text, photos, or files. You keep ownership of your content. You give us a limited license to host, store, copy, process, and display your content only as needed to operate the Services for you, for example to save it, sync it across your devices, or show it to people you choose to share it with.

You are responsible for your content. You confirm that you have the rights needed to use it in the Services and that it does not break the law or these Terms. We may remove content that we reasonably believe violates these Terms or the law.

Acceptable use

When using the Services, you agree not to:

• break any law or infringe anyone else’s rights;
• post or share content that is illegal, harassing, hateful, threatening, or sexually exploits minors;
• try to gain unauthorized access to the Services, other accounts, or our systems, or probe, scan, or test them for vulnerabilities without our permission;
• upload malware or interfere with or disrupt the Services;
• use bots, scrapers, or other automated tools to access the Services in a way that puts an unreasonable load on them or gets around limits we set;
• impersonate anyone or misrepresent your connection to anyone; or
• use the Services to send spam or unsolicited messages.

If you find a security issue, please report it to support@l19.ltd rather than exploiting it.

Our intellectual property

The Services, including our software, design, text, graphics, logos, and the Level 19 name, belong to Level 19 Enterprises, LLC or our licensors and are protected by copyright, trademark, and other laws. Except for the license described in these Terms, you get no rights in them.

If you send us feedback or suggestions, we may use them without any obligation to you.

Third-party services

The Services may link to or work with websites, apps, or services run by other companies, such as sign-in providers or app stores. We do not control them and are not responsible for their content, policies, or practices. Your use of them is governed by their own terms.

Purchases and subscriptions

Some apps may offer paid downloads, in-app purchases, or subscriptions. When you buy through an app store, such as the Apple App Store, the app store processes the payment and its terms govern billing, renewals, cancellations, and refunds.

Subscriptions renew automatically unless you cancel before the end of the current period. You can manage or cancel a subscription in your app store account settings. Deleting an app does not cancel a subscription. Refund requests for App Store purchases go to Apple.

We may change prices for future purchases or renewals. The app store will notify you of price changes as its rules require.

Changes to the Services

We may update, change, or stop offering any part of the Services at any time. If we plan to shut down an app that stores your content, we will try to give you reasonable notice so you can export or save what you need.

Disclaimers

The Services are provided “as is” and “as available.” To the fullest extent the law allows, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise that the Services will be uninterrupted, error-free, secure, or that any content will be accurate or preserved. Keep your own backups of anything important.

Some places do not allow certain warranty disclaimers, so some of the above may not apply to you.

Limitation of liability

To the fullest extent the law allows, Level 19 Enterprises, LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising from or related to the Services or these Terms, even if we were told such damages were possible.

Our total liability for any claim arising from or related to the Services or these Terms will not exceed the greater of (a) the amount you paid us for the Service in question in the 12 months before the claim arose, or (b) US $50.

Some places do not allow these limits, so some of them may not apply to you. Nothing in these Terms limits liability that cannot be limited under the law.

Indemnification

If you misuse the Services, break these Terms, or violate someone else’s rights, and that leads to a claim against us, you agree to defend and indemnify Level 19 Enterprises, LLC and its owners, employees, and contractors against that claim, including reasonable legal fees, to the extent the law allows.

Termination

You can stop using the Services at any time. If an app has accounts, you can delete your account from inside the app.

We may suspend or end your access to the Services if you break these Terms, if the law requires it, or if we stop offering the Service. When access ends, the license in these Terms ends too. Sections that by their nature should continue, such as those on intellectual property, disclaimers, limitation of liability, indemnification, and governing law, will survive.

Governing law

These Terms are governed by the laws of the State of Washington, United States, without regard to its conflict of law rules. Any dispute arising from these Terms or the Services will be brought in the state or federal courts located in the State of Washington, and you and we consent to the jurisdiction of those courts. If you are a consumer living outside the United States, this does not take away any protection you have under the mandatory laws of the country where you live.

General

If any part of these Terms is found unenforceable, the rest stays in effect. If we do not enforce a provision right away, we have not waived it. You may not transfer these Terms without our consent. We may transfer them as part of a merger, acquisition, or sale of assets. These Terms, together with the Privacy Policy and any app-specific terms, are the entire agreement between you and us about the Services.

Changes to these Terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top of this page. If a change is significant, we will give notice in the affected app or on this website before it takes effect. If you keep using the Services after the changes take effect, you accept the updated Terms.

Contact us

If you have questions about these Terms or need support, email us at support@l19.ltd.

Level 19 Enterprises, LLC